The Professional Service Management Framework (PSMF) offers a new way to encourage personal and professional development in service management.




The framework of 42 competency areas helps organisations and individuals to identify and foster the skills needed in today's service management environment.

Join

Join as a itSMF Member to start giving and receiving endorsements and credits

Scorecards

Use the scorecard to identify individual strengths and competency gaps.

Development

Use PSMF resources and content to develop and improve, both as organisations and individuals.

PSMF for

Non itSMF Member

FREE (For limited period)

  Create PSMF Profile Page
  Receive endorsements
  Access base PSMF content
  Access detailed PSMF content
  Give endorsements
  Receive verified credits/badges
  Give verified credits/badges
  Convert endorsements
  Enhanced management & reporting tools
  Professional development self-assessment
  Customised on-site guidance and assessment
  PSMF partner branding


PSMF for

itSMF Member

Included in membership

  Create PSMF Profile Page
  Receive endorsements
  Access base PSMF content
  Access detailed PSMF content
  Give endorsements
  Receive verified credits/badges
  Give verified credits/badges
  Convert endorsements
  Enhanced management & reporting tools
  Professional development self-assessment
  Customised on-site guidance and assessment
  PSMF partner branding


PSMF for

Verified Partner

Membership fee + 50%

  Create PSMF Profile Page
  Receive endorsements
  Access base PSMF content
  Access detailed PSMF content
  Give endorsements
  Receive verified credits/badges
  Give verified credits/badges
  Convert endorsements
  Enhanced management & reporting tools
  Professional development self-assessment
  Customised on-site guidance and assessment
  PSMF partner branding


PSMF for

Ambassador

Contact us to discuss

  Create PSMF Profile Page
  Receive endorsements
  Access base PSMF content
  Access detailed PSMF content
  Give endorsements
  Receive verified credits/badges
  Give verified credits/badges
  Convert endorsements
  Enhanced management & reporting tools
  Professional development self-assessment
  Customised on-site guidance and assessment
  PSMF partner branding


 

 

Our Ambassadors

" We strongly believe that the combination of the PSMF and our dedication to professional development will not just benefit Computacenter but the wider Service Management community "

Rik Hawke - Director of Global Service Management

Computacenter